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"Lest
they be forgotten . .
."
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You
agree
to the following terms when using any of our services:
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HJM Software provides web hosting to people all around the world. We
have
the responsibility to protect each client and provide them with the
best
services available. The following guidelines were designed to insure
these
services.
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Activities
Subject
to Immediate Deactivation
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Activities Subject to Immediate
Deactivation:
Any Hosting Account that is used for Illegal, Abusive or Unethical
Activity
may be immediately deactivated by us without warning to you. Any misuse
or
overuse of the server will result in immediate deactivation of an
account.
Illegal, Abusive or Unethical Activities include, but are not limited
to
inclusion of or linking to, pornography, obscenity, nudity, violations
of
privacy, hacking, irc related scripts and programs, non approved server
scripts,
eggdrops, computer virus, and any harassing or harmful materials or
uses,
as determined by us. You agree to indemnify and hold us harmless from
any
claim resulting from your publications or use of Illegal, Abusive or
Unethical
materials. Although we will make reasonable efforts to alert you to
such
activities and allow you an opportunity to cure them within a 12-hour
period
after discovery, we are not required to give notice before deactivating
your
use of our services if, in our discretion, your use is or results in
Illegal,
Abusive or Unethical activities. If a Hosting Account is disabled, the
regular
monthly fees still apply. HJM Software reserves the right to
Cancel/Deactivate
any account at any time for any reason.
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Examples of
non-acceptable
content or links
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Examples of non-acceptable
content
or links:
(But not limited to:)
Pirated software
Hackers programs or archives
Warez Sites
Adult Sites
Illegal MP3s
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HJM
Software
will be the sole arbiter as to what constitutes a violation of any
provision.
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HJM Software will be the sole
arbiter
as to what constitutes a violation of any provision.
HJM Software servers are not to be used for the purpose of hosting
scripts
or images for data collection or any other purpose to reduce the load
on
another web host, or for any other reason. Servers are not to be used
for
the hosting or serving of file downloads. Any site with traffic or disk
usage
consisting more than 33% of file downloads (non html traffic) may be
suspended.
Customers are not permitted to run scripts on their account with us, to
monitor
connections and status's of other servers (gaming servers for example).
Customers
are not permitted to get multiple accounts with HJM Software, for the
purpose
of getting extra bandwidth only, to avoid bandwidth overage charges.
HJM
Software can and will terminate accounts of people using our servers
not
to host their domain but only scripts or file downloads.
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Public
Nature
of Internet
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Public Nature
of Internet:
Please understand that all
information
submitted on the Hosting Account shall be considered publicly
accessible.
Important and private information should be protected/backed up by you.
For
example, we are not liable for protection or privacy of electronic mail
or
other information transferred through the Internet or any other network
provider
that you may use.
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Background
running programs
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Background running programs:
We may allow programs to run continually in the background, these are
considered on a one to one basis and a extra charge will be incurred
based on system resources used and operational maintenance needed.
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Chat Rooms
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Chat Rooms:
We do not allow clients to install their own CGI chat rooms. These tend
to be large system hogs and we cannot allow it as a account option. We
do
provide a choice of JAVA chat rooms free of charge that more than fill
your
needs and run without hindering the performance of the machine for
others.
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IRC
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IRC:
We do not allow IRC or IRC bots to be operated on our servers
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Unsolicited
Electronic Mail
(junk mail or spam)
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Unsolicited Electronic Mail:
You are expressly prohibited from sending unsolicited bulk mail
messages ("junk mail" or "spam"). This includes, but is not limited to,
bulk-mailing of commercial advertising, information announcements, and
political tracts. Such material may only be sent to those who have
specifically requested it. Malicious or threatening email is also
prohibited. We reserve the right to immediately deactivate your use of
our service if we discover such activity. Further, you agree to
indemnify and hold us harmless from any claim resulting from your use
or distribution of electronic mail services through the service
provided through this Agreement. Anyone using our services for spamming
will be immediately subject to a $1,000.00 U.S. cleanup/network abuse
fee.
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Server
abuse
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Server abuse:
Any attempts to undermine or cause harm to a HJM Software server or
customer of HJM Software is strictly prohibited. No user is
allowed to use more
than 15% of the server's resources. In the event your scripts are
causing
a load problem the script or your entire account my be suspended with
out
notice in order to get the load problem under control.
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Liability
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Liability:
HJM Software is in no way responsible for down time either resulting
from a users actions, or natural fluctuations in internet consistency.
HJM Software will however, do everything within it's power to assure
that each and every client site is up as consistently as possible. HJM
Software is in no way responsible
for the data on your site. We do keep backups of every site we host but
we
do not guarantee the usability of our backups. You should always keep a
backup
of all data.
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Billing
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Billing:
Each account will be automatically debited each month for the total
amount due, until written notice of cancellation is received. If paying
by check or money order, payment must be received by the customer's
billing date. If
the credit card on file is declined for any reason or check/money order
isn't
received, the customer will receive notification via email.
Response to this email is required within 48 hours. In the event there
is no response from the account holder the account will be suspended
until payment is received. After the account has been suspended
for 30 days it will be deleted.
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Refunds
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Refunds:
We have a 30 day unconditional money back guarantee. To cancel your
account and receive a refund please go to http://hjmsoftware.com/cancel.shtml
and fill out the form to request in writing a refund and
cancellation.
All cancellations must be received in writing (email) within 30 days of
account
activation to receive a refund. After cancellation notice is
received
refunds will be processed within 10 days. Refunds are not given
on
domain name registrations for any reason. Dedicated servers and setup
fees
(ie. stacking domains, dedicated, etc.) are non-refundable.
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